“How Not to Say the Wrong Thing”

"It works in all kinds of crises -- medical, legal, even existential. It's the 'Ring Theory' of kvetching. The first rule is comfort in, dump out. "When Susan had breast cancer, we heard a lot of lame remarks, but our favorite came from one of Susan's colleagues. She wanted, she needed, to visit Susan after [...]

By | 2017-04-11T19:01:14+00:00 April 11th, 2017|News/Press, Resources|
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